You Can’t Be A Rested Investor If You’re Still Trading Your Time Managing Your Listings...

What If You Could Borrow My Team 24/7?

I’ve done the hard work so you don’t have to…

You no longer have to pay more than you need to to manage your short-term rentals.

I’ve spent years hiring, training and building up a 24/7 team of Guest Experience Agents for my short term rental business…

AND FOR THE FIRST TIME EVER…

I’m willing to share them. 

We’re currently only accepting a select handful of rental property management partners, so if you’re interested in borrowing my team, click the button and let’s chat!

I believe the secret to STR riches
is the quality of your rental property management

I believe the secret to STR riches is the quality of your rental property management

In this business, your last guest = your next guest.

REPUTATION = REVENUE
You’re only ever as good as your last guest experience. You can’t afford to let things fall through the cracks or leave a bad impression.

These days we need to go above and beyond to get the 5-star review needed to boost our listings and attract more guests.

That’s why I didn’t feel comfortable trusting others to handle my guests as I grew my portfolio and decided to build my own team of virtual receptionists.
This way I could create a system to ensure every guest gets a Superhost experience.

My team has managed over 32,000 guest experiences across 75 properties
and 6 states.

Old Blue Building

I know your current rental property management options aren’t great…

> They own your listings and keep your reviews.
> They lock you in with hidden terms and conditions. 
> They take too much of the cut (and can end up making more money than you)!

> And they usually don’t even own an STR 👎

So you could…

1.

Hire a team of  amateurs ,  co-host newbies , and  franchise owners  who think property management is an easy side hustle…

OR you could…

2.

Trust one of the major  venture funded ,  big tech companies  who think in terms of code and capital…

ORRR, you could…

3.

Hire  your own team  of receptionists to cover 24 hours of the day, every day of the week.

… in the end having to interview, train and manage your employees AND properties.

*Which I found out the hard way that it doesn’t even make financial sense until you have at least 10 properties.

Luckily, I’ve already bit the bullet and weathered the storm so you don’t have to.

After 14+ years in the Real Estate game, I’ve done it all…

Figuring out how to maximize exposure without double bookings, and coordinating teams from all over the place without anything slipping through the cracks, all for the best price as I scale my portfolio.

Learning how to hire, train, and retain a growing team virtually.

Keeping up with the ever-changing policies across Airbnb, VRBO and other OTAs so we’re not doing anything illegal.

Plus all the things that break as we scale the portfolio of properties…

My goal with short-term rentals was to replace my income and live anywhere, so finding the best tools to operate virtually while providing the best guest experience AND keeping more money in my pocket seemed impossible. 

That’s when I decided I needed to build my own team, one Guest Experience Agent at a time.

I can honestly say it wasn’t the most fun part of this experience but it didn’t feel right giving away a big chunk of my monthly rents to these major rental property management companies, especially once I had acquired 30, 40, 50 properties…

After fumbling through this process for a few years, I’ve hit the point where I now have full-time coverage for all my listings (with backup Agents on deck just in case)!

My team knows how to onboard and operate my rentals better than I do now! That’s why I can choose where to live and what to work on while my virtual team handles the rest.

My friends have been asking for years to borrow my team to manage their listings, but I just wasn’t ready…

Until now.

My team is like a well-oiled machine, and we’re ready to support your guests too if you’d like.

If you want to talk about my team “taking the keys”, then scroll down and enter your email to start a conversation. 

Kate Nadolski Elliott

I found MidTown Stays after making a hopeless post on a Facebook page for owners of STR, looking for HELP! A girl mentioned I give Tim a call.

After interviewing several companies to help me manage my STR in Vermont, Tim and his crew at MidTown Stays were the clear choice. Things that stuck out to me and were important to me after speaking with Tim, was his clear vision and passion for short term rentals and the management of.

He had a plan, and it’s EXACTLY what I needed if I was going to stay with this. It had gotten to the point that I was either going to find a yearly renter or I was going to sell the house, because the single handed management of the home was absolutely ruining me! Coming from a strong background in customer service, and real estate knowledge- managing a STR is a whole different ball game.

Tim’s team was an absolute dream to stumble upon, and thanks to all their knowledge, quick responses, and excellent customer care of my guests- my bookings, rating and personal peace have all been restored.

So much so, that I am even considering another home- which I would have never said before meeting this fabulous and passionate team!

Here’s a rundown of what my team does for me, and can do for you...

partner page team img01

 24/7 guest  support

We have full coverage all the way from booking to post checkout. No matter what time it is for your guests, they will have 24/7 support via phone or text so you can keep your guests happy and your ratings high.

DELIVER A  SUPERHOST EXPERIENCE 

I only hire customer support professionals who understand what it takes to create a great guest experience and are naturally good at problem solving so they handle anything your guests throw their way.
We have many properties listed at “economic rates” meaning my team has been put through a metaphorical guest boot camp when it comes to managing unrealistic guest expectations.

No matter what properties you have or guests you attract, our team will always make sure they get the white glove service required for a 5-star rating.

 maximize exposure  & clicks on your listings

When they’re not answering questions, they’re busy helping to boost your listing and maximize your occupancy rates.
They will first optimize your listing profile title, description, and photos to attract more clicks…
Then they’ll make sure you’re listed across all the platforms for maximum exposure, including our own direct booking site to save on fees!

They even watch for VRBO power ups (boosts) when available for FREE marketing… 

boost your  reputation and ranking 

Not only is my team trained to follow up and encourage a 5-star review (because reviews = ranking = revenue).
But they will also remove negative reviews to keep your ratings high!

Plus they will follow up to fix any problems that could cause a negative review in the future.

 maximize nightly rates  and revenue

We go the extra mile to benchmark your property against the best performing properties in your market to know where you stand.
This will help determine the best nightly rates you could get for your listings so you don’t leave money on the table.
It’s in everyone’s best interest to maximize monthly revenue! 

Not only that but my team will also work to fill your calendar (and your bank account) by proactively reaching out to guests to extend their reservation at a discounted rate when there’s a gap between bookings!

Our in-house Revenue Manager will make sure you’re getting the best price every night
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Deal with  bad guests 

They’ll vet your guests against blacklists and reviews before confirming any bookings (or canceling an instant booking if it looks risky) to avoid a bad situation before it happens.

They know how to handle bad guests if one does slip through, and we have check-in forms and lease agreements for extra protection against possible damages and difficult situations just in case.

Plus they’re your team on the inside, monitoring your home with smart technology you have installed (video surveillance, noise volume, and smart locks).

 ALL the stuff you hate  to do

Like filing and monitoring resolutions and AirCover.

Waiting on hold with Airbnb support (or dealing with the corporate runaround).

Writing and responding to guest reviews.

Or getting negative reviews removed.

We got you.

Plus my rental property management partners get to join my private Remote Host Academy for FREE (savings of $1,764/yr)!

playbook 1

→ Join myself and your fellow Rested Investors in live coaching calls as we scale our portfolio and live better!

→ Get my Profitable Property Calculator + Top Cities List + video training course so you can learn how to “run the numbers” and find your next STR

→ Get access to my rolodex of contacts and resources

→ Find the answer to any of your STR questions as you scale with my keyword searchable content library

→ Get insider access to expert advice, like how to best insure yourself or bookkeeping advice to save on taxes!

APPLY BELOW

If you want my team of real people to manage your properties

Just click the button below and answer a couple questions about yourself to find out if we can manage and grow your rental properties!

Do you need to know more about the nitty gritty's before applying?

GET THE NITTY GRITTY’S BEHIND MY RENTAL PROPERTY MANAGEMENT OFFER

Watch this 10-minute video presentation I made my team created to show you what we can do for you when we manage your properties…

So here’s what you’re probably wondering…

We take a simple 10%, you keep the rest.
This is half of what I’ve paid previous management companies and less than half of what others are charging.

*Plus a $50/mo software fee
to cover the software, tools, and technology needed to operate your properties. We are always exploring the best available resources, and we may choose to switch up your tech stack to better manage your properties, but with scaled pricing from our combined listings you’ll always save on software fees.

Once we understand the specifics of your properties, my team will handle everything for you from managing bookings and guests communications to coordinating with your housekeepers and maintenance.

* All you have to do is share your contacts and continue paying the invoices from your housekeeping and maintenance teams.

There may be a few questions to answer as we get going, but everything is documented and systemized so we don’t have to ask you again. You can kick back and let the assets work for you.

We just need your links and logins to get going.

My team can have everything ready to rock in under a week (depending on the number of properties you have).

We will receive all payments on your behalf so we can easily handle any payment issues and resolutions without your involvement.

You’ll receive a direct deposit every month.

We’ll even calculate your STR taxes owed each month.

My team will create a custom housekeeping checklist for each property that your housekeeper will submit at each turnover to ensure nothing gets missed.

We will send you a report every month with the performance of your properties.

You’ll also have access to our team to get questions answered anytime with our internal communication tool.

There’s no long-term commitment or deceptive contracts. 
I believe both parties deserve to walk away if the relationship is no longer serving us.

You’ll get access to the tools and tech that we use at MidTown Stays to manage my properties, allowing you to access premium resources at a fraction of the cost.


Plus a savings of $1,764/yr in the Remote Host Academy!

APPLY NOW!

Our Guests Love Us!

Sabine
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The condo was super clean and beautiful furnished, and the check in was very easy , Tim and his team responded within Minutes to our questions. I definitely would stay here again.
Roger
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Do yourself a favor and book this Airbnb. Best stay in Sacramento. Lovely communication throughout the entire process.
Lisa
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Tim I can’t rave enough! What an exceptional experience! Gorgeous apartment in a fantastic location! Communication was above and beyond, I appreciated how quickly the HVAC issue was resolved…Gina was amazing! THANK YOU! Lisa
Mark
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Great Visit! Wonderful place to stay within walking distance to Beale Street, plenty of restaurants and historical sites. Management stayed in communication right up to the day of check in
Danielle
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I appreciated the level of communication. Great recommendations. The location was fantastic overall a lovely accommodation
Joe
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Very comfortable and practical stay. Would definitely return! Excellent communication and recommendations.
Emily
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Tim (and team) we had a wonderful stay at your place! Definitely plan to book with you again in the future! I especially loved that your communication let me know you truly valued us as guests with comments like "enjoy time with your daughter" and "have a great brunch." A personal touch goes a long way and you nailed it
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SHORT-TERM RENTAL
DUE DILLIGENCE CHECKLIST

If you are planning on acquiring property to operate as a short-term rental (Airbnb) there are a number of additional due diligence items you will not want to overlook.

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